User sessions will time out after a period of inactivity.
We Have A New Website!
This legacy site will be disabled October 1st, 2023.
Though you may continue to use this site until that time,
logging in here will now present transition details
and links on top of the main menu
to help you with the transition process
For transition help and support please email
Service Command Support

We encourage you to register on our new site today.

Whether you place your call over the phone or via the internet, Scantron Technology Solutions' ServiceCOMMAND® offers you the ability to track your call from placement to completion, to view tickets statuses, and to register for auto-email notifications.

Online Service Call Placement

When you need to place a service request, simply login to your account through ServiceCOMMAND® to get started. You'll then select your location and equipment from a real-time display and provide contact information.

Call Dispatching

Once you have placed your service request, the call is dispatched to a Field Service Technician via his/her Android®. If you requested an email acknowledgement, it will be sent to you at this time.

Reporting Capabilities

Display and/or download call history information by customer number and access a complete list of equipment covered under your agreement by location.

Ticket Status

Research information relative to a specific ticket via the STS ticket number or your ticket cross reference number.

Auto Email Reporting

You can elect to have email notifications sent to an address(es) of your choice. When a ticket is opened or closed, an alert will be sent to the email address that is entered.